Level 1 Implementation Support Specialist Certification

Join 300+ professionals who have already applied! Applications are accepted year-round.

Advance your career with our Level 1 Implementation Support Specialist certification which focuses on the foundational elements of applying implementation science to design, implement, spread, and scale change.

Flowchart for The Foundation of Implementation, Certified Level 1 Implementation Support Specialist, featuring two components: 'StrategEase: The How of Creating Sustainable Change' and 'Implementation Spread and Scale.'

Learning Objectives

After obtaining the Level 1 certification, you will be able to:

  • Use data to critically reflect on the problem

  • Use evidence and theory to select change strategies

  • Assess context, readiness, and fit

  • Facilitate and support implementation

  • Use a framework to guide evaluation of implementation quality 

  • Plan for sustainability, spread, and scale

Please read about the certification process and our available pricing options below.

If you’ve already read about the process and are ready to apply, please submit an application form so we can learn more about you and confirm the next steps.

Level 1 Application Form

Certification Process

Green diagram with a bridge and interconnected gears icon above the text '1: Courses & Assignments.' featuring a bridge icon and interconnected gears icon above the text '1: Courses & Assignments.'
Teal diagram with a cube and question marks above the text '2: Assessment Questions.'
Gold diagram with a digital checklist icon above the text '3: Evaluation and Grading.'
Purple diagram with two chat bubbles—one with a question mark and one with an exclamation point—above the text '4: Follow Up Questions.'
Indigo diagram with a teal, blue, and white shield badge featuring the text 'Certified Level 1, Implementation Support Specialist' above the text '5: Certificate and Badge.'

#1 Courses & Assignments

Courses

In order to complete the Level 1 certification, you must complete the following two courses (both are available year-round):

⚠️ Courses do not need to be completed within a set time frame to count towards the certificate. Each course has its own 1-year access period.

Assignments (Assessment Component #1)

Each course has a set number of required assignments to be submitted.

You’ll be able to draw on experience from your own work and apply key course concepts to complete these assignments, such as assessing barriers and facilitators to change, change strategies, determining readiness and fit, and planning for sustainability. If you’re not actively working on a project, you’ll have the opportunity to work through case examples.

⚠️ If you already completed your assignments for both required Level 1 courses and received certificates of completion, you are required to re-submit your assignments for this assessment component. You are welcome to make changes to your assignments prior to submitting them at this stage.

#2 Assessment Questions

After completing both courses and submitting your assignments, you will receive Assessment Component #2 on your selected date — a set of 10 questions to respond to that cover content from both required Level 1 courses.

To help you better understand and respond to what is being asked, each question includes a:

  • Question type (e.g., explanation, scenario, or reflection)

  • Audience type — the type of audience you are responding to;

  • Response format (e.g. written response, audio or video recording); and

  • Evaluation criteria

Your responses will be due one month after you receive the set of questions.

#3 Evaluation & Grading

Assessment Component #1: Assignments

We will be reviewing all Level 1 course assignments to determine if your responses meet the quality level of a Certified Level 1 Implementation Support Specialist. 

⚠️ You will be asked to revise and resubmit any responses that do not meet this quality level.

Assessment Component #2: Assessment Questions

Your responses will receive one of three grades: 1 = Strong response; 2 = Adequate response; or 3 = Needs improvement

You must receive a grade of 1 or 2 on all questions. You will be asked to revise and resubmit any responses that received a grade of 3.

⚠️ Note that we will review your assessment components within 6 weeks of the due date.

#4 Follow-up Questions

This part of the process is to provide you an opportunity to update and refine your assignments and assessment responses, if:

  • Your assignments from Assessment Component #1 have not met the expected quality level; and/or 

  • You have received a grade of 3 in one or more of your Assessment Component #2 responses

If applicable, you will be sent follow-up questions and will be asked to submit any responses that you have been asked to revise within two weeks.

⚠️ Note that this step may be repeated if additional revisions are needed.

#5 Certificate & Badge

Teal, Blue, and white shield badge graphic with the text Certified Level 1, Implementation Support Specialist

You’ll be awarded your certificate and digital badge within 6 weeks of submitting your revised responses. We will also be in touch with you to compile your details for our global directory.

Benefits of becoming certified

This was the first certificate ever available for implementation support specialists — and the number of certificates for this role keeps growing — which shows just how in-demand this skillset is.

After completing the Level 1 certification process, you’ll receive a Level 1 Implementation Support Specialist digital certificate and badge.

You’ll also have the option to be featured in our global directory of certified Level 1 Implementation Support Specialists where you can include a short bio, contact information, and social media profiles.

Pricing options & How to apply

We have several pricing options available depending on whether you’ve completed Level 1 courses.

Please submit an application form so we can learn more about you and confirm next steps.

All prices below do not include applicable sales tax. This amount will be calculated based on your location when completing payment.

Option 1
New L1 course participants
Option 2
Past L1 course participants only
Option 3
Past L1 course participants only
Option 4
Past L1 course participants only
Not yet enrolled in any required course Completed both required courses Completed both required courses Completed one of the
required courses
Did not submit all assignments for both required courses Submitted all assignments for
both required courses
Submitted all assignments for the completed course
+ Full access (1-year) to both
required courses
+ Short term access to both
required courses
No additional access
to required courses
+ Full access (1-year) to remaining required course
+ Level 1 Assessments & Evaluation + Level 1 Assessments & Evaluation + Level 1 Assessments & Evaluation + Level 1 Assessments & Evaluation
$1149 USD | 1485 CAD $555 USD | 725 CAD $375 USD | 495 CAD $719 USD | 935 CAD
Apply now! Apply now! Apply now! Apply now!

Kindly note that all sales are final and non-refundable. Once payment has been received funds cannot be credited or reallocated.

  • Option 1 Pricing Breakdown:

    *Additional discounts are available for StrategEase: The HOW of Creating Sustainable Change:

    • 20% off for past participants of Embracing Complexity and/or Cultivating Trust and Navigating Power

    • 20% off for groups of 3+ employees from the same organization

    • 20% off for Society for Implementation Research Collaboration (SIRC) members

    • 30% off for full-time students

    • 70% off for individuals in low- and middle-income countries as defined by the World Bank


    **70% discount for individuals in low- and middle-income countries as defined by the World Bank is available for the Certificate Assessments and Evaluation.



    Option 2 Pricing Breakdown:

    **70% discount for individuals in low- and middle-income countries as defined by the World Bank is available for the Certificate Assessments and Evaluation.



    Option 3 Pricing Breakdown:

    • Certificate Assessment and Evaluation: $375 USD / $495 CAD**


    **70% discount for individuals in low- and middle-income countries as defined by the World Bank is available for the Certificate Assessment and Evaluation.



    Option 4 Pricing Breakdown:

    *Alternative discounts are available for the Level 1 course:

    • 30% off for full-time students

    • 70% off for individuals in low- and middle-income countries as defined by the World Bank

    **70% discount for individuals in low- and middle-income countries as defined by the World Bank is available for the Certificate Assessments and Evaluation.

Frequently Asked Questions (FAQ)

  • If you’ve taken one of the required courses, you have 2 routes you can take:

    1) You can enroll in the other course when it’s offered to the general public (see timelines below), and then select Option 3 for the Level 1 certification at a later date:

    StrategEase: The How of Creating Sustainable Change is open for enrollment year-round

    Implementation, Spread, and Scale is open for enrollment every March.

    OR

    2) You can move forward with Option 4, which allows you to take either course if coupled with the Level 1 Assessments and Evaluation

  • If you have taken the previous version of either course, you do not need to retake the new version. You can opt to select Option 3 if you submitted the assignments for both courses when you originally took them.

    Alternatively, you can select Option 2, which will provide you with short-term access to the courses if you want a refresher in order to assist you in completing the assessment components.

  • Option 3 (i.e., Level 1 Certificate Assessments and Evaluation) is only available if you are currently enrolled in OR have already completed both StrategEase: The HOW of Creating Sustainable Change (formerly Designing for Implementation) and Implementation, Spread, and Scale.

  • The time it takes to complete the Level 1 certification varies greatly as it can depend on multiple factors, such as participants' schedules, individual rates of comprehension and application, how much background work is being done for the assignments, the complexity of the follow-up questions, etc.

    The following are estimates for each part of the process:

    Courses + Assessment Component #1 (Course assignments)

    • Both Level 1 courses contain 6 modules and are accessible for 1 year. There are no live components, so they can be completed on your own schedule and at your own pace.

    • We anticipate the time commitment to be approximately 3 hours per module, which includes time for completing the assignments which are about directly relating the content back to your own work, so the amount of time will vary depending on how much background work you do.

    Estimated total: 36 hours for both courses combined. 

    Assessment Component #2 (Set of 10 questions) - Initial responses

    • You will have 1 month from the date you receive these questions to submit your responses. We estimate this may take an average of 8-10 hours although some participants have noted it took them closer to 15 hours. A factor to consider is the time you may need to refer back to the courses as you complete the questions, if applicable. 

    Estimated total: 10 hours.

    First TCI Evaluation Period: 6 weeks

    Once our evaluators have reviewed your course assignments and 10 questions, we will send the results back to you, noting which assignments and responses to revise.

    Assessment Component #2 (Set of 10 questions) - Responses to follow-up questions

    • You will have 2 weeks from the date you receive your results to submit your revisions.  The number of hours for this step will vary as it depends on your individual results. Some participants may have minimal assignment revisions and follow-up questions to respond to, while others may have more.

    Estimated total: Not available.

    Second TCI Evaluation Period: 6 weeks

    Once our evaluators have reviewed your revised responses, you will then be notified that you have successfully completed the certification unless additional revisions are needed.

  • The Level 1 Implementation Support Specialist certification has been designed with the implementation support practitioner in mind. Each component of your submission is read in detail by an evaluator and assessed on various criteria like the use of appropriate language for the audience, practical support considerations, and the ability to support people to appropriately select and apply implementation science theories, models, frameworks, and approaches (TMFAs).

    Course assignments from both Level 1 courses (Assessment Component #1) are evaluated to determine if your responses meet the quality level of a Certified Level 1 Implementation Support Specialist.

    The set of 10 questions (Assessment Component #2) are evaluated to determine how course concepts would be applied and delivered in practical scenarios.

    Each response to the 10 assessment questions (Assessment Component #2) is evaluated and will receive one of three grades along with evaluator feedback: 1 = Strong response; 2 = Adequate response; or 3 = Needs improvement.

    If any of your course assignments don't meet the quality level or any of your assessment questions receive a grade of 3, you'll be asked to either revise and resubmit and/or answer a follow-up question. Please note it's common for participants to have more than one round of revisions/ follow-up questions.

    Note: To help ensure fairness in the evaluation process all assignments that do not meet the quality level and all assessment questions that receive a grade of 3 are reviewed by a second evaluator.

    All certificates are issued based on competence, not completion. This means you must receive a grade of 1 or 2 on all of the assessment questions and all course assignments must meet the quality level to earn your certificate and badge.

  • You are welcome to move through the course content as a team- however, all course assignments, as well as the final assessment process (and any requests for revisions), must be completed individually. This is so we can assess each person's specific knowledge and skills.

    In terms of payment and fees, if there are at least 3 members in your team, you can receive a 20% group discount on both Level 1 courses. Team members can register individually or we can combine fees into one payment. Each team member would receive their own individual login to access the courses in either case.

    To begin the process, we ask that each team member completes an application form, noting their organization when prompted.

  • Our course facilitators will respond regularly to your questions on our online discussion boards. This is where you can receive direct support.

  • Our courses and certificate program do not offer college credit or CEUs at this time, as they are topic agnostic (i.e., they are designed to be applicable across professions.)

Have any questions?
Contact us.

Note: The certification process and requirements may change over time. However, once you obtain the certificate, it will remain valid even if the criteria are updated.