Supporting the Implementation Support Practitioner: Identifying and Mitigating Role-Related Challenges

Presented by Dr. Leah Bartley - Senior Implementation Specialist, School of Social Work, University of North Carolina at Chapel Hill

Dr. Marita Brack - Head of Programme, NHS Education for Scotland

Dr. Sobia Khan - Director of Implementation, The Center for Implementation

Dr. Kimberly Mann - Deputy Director for Research and Child Well-Being, Illinois Department of Children and Family Services

Dr. Allison J. Metz - Professor of Practice and Director of Implementation Practice, School of Social Work, University of North Carolina at Chapel Hill

Dr. Julia E. Moore - Executive Director, The Center for Implementation


We partnered with the Collaborative for Implementation Practice and the Jordan Institute at the UNC School of Social Work to bring you this free 2-hour virtual event that focused on the challenges that implementation support practitioners face and what we can do to help.

The event centered the human experience in implementation by looking at how we can support those who are supporting change.

It also provided strategies for taking better care of ourselves and mitigating burnout when providing implementation support.

You can watch the recording if you’re looking for:

  • Insights into new research about the challenges implementation support practitioners are experiencing

  • A greater understanding of common dilemmas related to role and context when supporting change in complex systems

  • Practical strategies you can use to mitigate burnout and approach challenges with more ease

  • Guidance on how organizations can better support implementation support practitioners

Topic overview

  • Part 1: Who is the implementation support practitioner?

  • Part 2: What are some of the common challenges faced by implementation support practitioners?

  • Part 3: How have implementation support practitioners mitigated burnout in their own work, and fostered the resilience of those they support? Actions you can take to address challenges

  • Part 4: How can organizations and systems be better designed to support implementation support practitioners?  

  • Part 5: Setting intentions and having a plan



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